Five 999 calls every 60 seconds on New Year’s Eve for West Midlands Ambulance Service

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IT WAS a busy night for West Midlands Ambulance Service on New Year’s Eve after dealing with, on average, five 999 calls every 60 seconds.

During the last few hours of 2012, the number of 999 calls steadily increased towards midnight. In the last four hours of 2012 (from 8pm to midnight), the service received 638 calls. That’s a 15 per cent increase compared to the same period last year.

A total of 85 of those calls were in Coventry and Warwickshire.

As with previous years, however, it was the start of the New Year that the numbers began to increase more rapidly with the peak rate of calls coming in between 1am and 4am; a large proportion of them being for alcohol-related incidents including fights, assaults, falls and overdoses. After midnight, the Trust saw demand on the ambulance service increase with an average of five 999 calls every 60 seconds:

In the first five hours of 2013, the service received 1291 calls; a 9% increase compared to the same period last year. A total of 147 of those calls were in Coventry and Warwickshire.

Chief Executive Anthony Marsh said: “It comes as no surprise to us that New Years’ Eve has been the busiest nights of the year for the Ambulance Service. It is a year in the planning for which as many staff as possible work through the night to ensure patient’s get help when they need it the most.

“The way in which the Service deals with this traditionally busy night is a tribute to all the staff and volunteers who work through the night, often without the chance of a break. I am very proud of my staff and volunteers who gave up their night to ensure the safety of everyone in the West Midlands, regardless of whether or not they spent the night celebrating the coming of the New Year.”