Fraudulent scams reported to Warwickshire Trading Standards

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A NUMBER of scams have been reported to Warwickshire Trading Standards Service in the last couple of days.

Yesterday someone reported to the Trading Standards Service about receiving an aggressive hard sell phone call from someone who had claimed her boiler cover had ran out. This raised the householder’s suspicions immediately as she had never had boiler cover.

The caller then went to describe how costly a boiler breakdown would be and offered breakdown cover with discounts for over 50s. Payments were to be made via PayPal on an amateur website.

A spokesman for Trading Standards said: “Consumers are advised to carefully weigh up the cost and benefit of appliance breakdown cover and only buy from reputable businesses.”

Another member of the public reported to the Trading Standards Service yesterday after receiving a call from the “Sky TV Loyalty Team” stating they were offering loyal customers special terms.

They asked for the householder’s full name to which he replied with false first and second names but used his own initials, to which they replied “thanks for confirming that” and could he supply his address? He said no and put the phone down. He then phoned Sky and asked them if they had such a programme as Loyalty and they confirmed that they did not and that they would look into it.

A spokesman for Trading Standards said: “Rogue businesses who want to sign up unsuspecting Sky customers to over-priced and unnecessary extended warranty plans for Sky equipment often pretend they are calling from Sky.

Trading Standards is also warning customers to be aware of unexpected phone calls from fraudsters claiming to represent Microsoft.

Rugby and Southam residents paid £129 for anti-virus software that was actually free open source security software.

A spokesman said: “Microsoft do not make solicited calls to customers. Never allow anyone you don’t know or trust to take control of your PC and download software on to it.”

For more information on PC security, visit www.getsafeonline.org.uk.