A willingness to help customers has earned Rugby security guard Yvonne Fisher an award.
Yvonne, who has worked at the Clock Towers shopping centre for 12 years, was honoured by The British Council of Shopping Centres.
Her eligibility for the accolade was tested with a mystery shopper visit, during which Yvonne proved herself a worthy candidate, scoring 95% on her feedback.
Clock Towers centre manager Tony Spencer said: “We are so proud of Yvonne’s achievement. We always knew she was a star and it’s wonderful to have her dedication to helping others officially recognised by the BCSC. “We think that customer care should always be a top priority. Yvonne is the best possible representation of that attitude which is why we submitted her for the award. We offer her our congratulations.”