The trust running the Hospital of St Cross will have “quality/safety champions” in all departments in a bid to increase patient safety.
As part of the safety drive support will be given to staff “to be candid with patients and their families if something goes wrong,” said the University Hospitals Coventry and Warwickshire NHS Trust.
The pledge was highlighted at the trust’s annual general meeting held at St Cross last week.
It is part of the national NHS Sign up to Safety campaign and will also see board members talking to patients and staff on wards and departments.
The report to the meeting showed an increase in hospital-acquired infection but no medication errors.
But there were 13 “serious incidents” concerning patient safety last month.
The report also forecast a surplus of £1.8 million on its long-term financial plan.
St Cross has seen a £200,000 theatre upgrade, but the report said theatre efficiency and utilisation in Rugby was slightly down.
Eye patients can also now opt for treatments at St Cross.
Trust chief executive Andy Hardy said: “Despite a challenging year there are many achievements.”
The ups and downs of trust statistics
The four-hour wait target in A&E was met just over 93 per cent against a 95 per cent target.
There were 39 registered complaints last month, down three from the previous month.
The staff sick rate was 3.58 per cent against the four per cent target.
The 31-day diagnosis of cancer to treatment was slightly down last month to just under 99 per cent.
The two-week wait from GP referral to op appointment was up at 97.28 per cent.