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Rugby BID survey reveals positive results
The majority of people are satisfied with the services provided by the Business Improvement District (BID) in Rugby, according to a recent survey.
Results from the recent survey of BID levy payers have confirmed that the majority of businesses are very satisfied with the services it provides, wish to maintain these service levels and would be willing to continue to pay the levy at the current level.
The independent telephone survey, commissioned by Rugby First and conducted by IRN Research, was carried out last month.
Interviews were undertaken with business owners and managers and the survey sample included a mix of levy payers including retailers, companies in the private services sector, public service organisations, catering companies, and other businesses and organisations.
The majority of those consulted (around 90%) agree that 3 core services – Rugby Rangers, CCTV, and street cleaning – are valued highly by the business community.
Over 90% (91%) are very happy with the overall range of services offered and three-quarters (75%) of those interviewed would continue to pay the levy at its current rate for all the services currently available.
A total of 75% would be willing to continue to pay the levy at its current level to maintain the present level of services, while 7% are happy to continue to pay the levy but would like to see the payment reduced and some services dropped. Nine per cent would prefer to stop paying the levy altogether and drop all the services. The 9% who are “don’t knows” are primarily those working in businesses where their head office makes the decision.
Aftab Gaffar, Rugby First Managing Director, said: “It is clear Rugby First, in partnership with the business community, Rugby Borough Council and the police are delivering on its mandate. We have the cleanest and safest streets in Warwickshire through our CCTV, cleaning teams and the friendly faced Rangers that have become part of the community welcoming customers. Nationally, Rugby First has an excellent reputation and is recognised as one of the leading lights in town centre management. Rugby First will continue to listen and respond to feedback from businesses and customers and would like to take this opportunity to thank everyone for their continued support and commitment in what is a difficult time nationally for all town centres.”
*More for on this story see Thursday’s Rugby Advertiser*
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Weather for Rugby
Thursday 23 May 2013
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