Royal Mail surpassed its target in the CV postcode area between April and September with 94.2 per cent of first-class mail delivered on time, the next day after posting.
Tony Fox, operations director at Royal Mail, said: “Royal Mail continues to provide a high quality of service to our customers. “Our postmen and women work exceptionally hard to deliver to these demanding targets, which are some of the highest in Europe. We remain more focussed than ever on continuously improving and maintaining high standards of service which meet, and exceed, our customers’ expectations.”
The target is 93 per cent.
The latest independent report on performance was published this week on Royal Mail’s website at
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