Urgent warning issued by trading standards about roofing business working in Rugby

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Rugby residents are being warned about a business that is using false information.

According to Warwickshire County Council’s Trading Standards Service Aquacoat Roof Coating Ltd is using an incorrect address on its

advertising and claiming to be a limited company when it is not.

Aquacoat Roof Coating Ltd has been carrying out roofing work in the Rugby area.

The trader is calling unexpectedly at homes in the town offering to jet wash and paint their roofs.

The business has been advertising its address on paper work supplied to customers, as 72 Priory Road Kenilworth.

This is an accommodation address and the owners of the address have confirmed that Aquacoat Roof Coating Ltd have not registered to use this address.

The business also claim to be a registered limited company. However, the trader is not registered as a limited company on the Companies House website, the website that lists all limited companies.

Trading Standards Officers have been unable to find a valid address for Aquacoat Roof Coating Ltd.

Roofing experts warn that roof tiles should not be subject to high-pressure washing. To do so can potentially damage or break the tiles and remove any aesthetic granular tile finish. Further, pressure washing can also force water between the tile and roofing felt, spraying water in to the

roof space/loft.

Improvements to homes and gardens can be expensive. If work isn’t up to scratch consumers need to be able to contact the trader to get things put right.

When choosing a trader, Warwickshire Trading Standards Service advise the following:

· Do not agree to work being done by people who knock

unexpectedly at your door.

· Go on recommendation if at all possible and use traders

family or friends have been happy with.

· Ensure the business has a genuine address – find out how

long they have been there for.

· Ask to see examples of their work and verify it with the

householder.

· Get everything written down - don’t rely on spoken

agreements.

This information relates to Aquacoat Roof Coating Ltd which gives its address as 72 Priory Road Kenilworth Warwickshire and not to any other business of the same or similar name.

The service said it cannot make any further comments regarding this business.