West Midlands Ambulance Service responds to 1,500 calls over New Year

Many calls were alcohol-related
Many calls were alcohol-related

West Midlands Ambulance Service responded to nearly 1,500 phone calls on New Year’s Eve and New Year’s Day, Many incidents were alcohol-related and included assaults, falls and unconscious patients.

The Trust usually receives a high volume of calls between 8pm and midnight on New Year’s Eve.

But the service received less calls after midnight than the previous year, making it a calmer start to 2015.

Between 8pm New Year’s Eve and 4am New Year’s Day, the Trust responded to 1,436 999 calls.

Chief executive Anthony Marsh said: “The plans and preparations for New Year’s Eve and New Year’s Day have, once again, been second to none. Thank you to staff and volunteers for giving up spending time with their loved ones this New Year to provide additional support at work.

“Staff on the road and in our control rooms have been working flat out during December which saw the Trust break records in terms of demand.

“As we start 2015, it’s a chance to reflect on what has been an incredibly challenging year. I cannot remember a year like 2014; demand just kept increasing with more pressure in the system that I can recall for a very long time.

“Despite this, I am immensely proud of the way that, as a Trust, we have met this challenge and continued to provide a very high standard of service to patients. This would not have been possible without the hard work, dedication and passion of my staff and I am extremely grateful for their continued efforts.

“I would like to wish everyone a happy, healthy and prosperous New Year.”

The Temporary Minor Injuries Unit (TMIU) in the Library of Birmingham returned for its 8th year to help revellers.

It was staffed by WMAS paramedics, technicians, Central Accident Resuscitation Emergency Team nurses and doctors, Community First Responders and volunteers from the British Red Cross and St John.

The unit saw a smaller number of patients than in previous years.

Just over 35 patients were seen and treated at the unit; three of which required hospital treatment.

All patients were suffering from the effects of alcohol or drug use.

Ambulance staff based in the city centre responded to an additional 70 patients.