Revamped ‘digital’ McDonald’s reopens at Rugby retail park following a ‘dramatic transformation’

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A McDonald’s restaurant in Rugby has reopened following a major refurbishment.

McDonald’s describes the revamp of the Junction One Retail Park restaurant as a ‘dramatic transformation’ that will ‘redefine’ the experience for diners.

It has been designed to create a fast, easy and more digital offering.

State of the art, self-order kiosks have been installed so diners can now browse the menu and check out nutritional information for each meal at the same time.

Customers can also order via the kiosks and pay by card or contactless, before going to the designated area of the county to pick up their order.

In the kitchens, new lay-outs and increased technology means McDonald’s products will be made specially to order for customers, with every burger and wrap being freshly prepared.

Rugby franchisee Glyn Pashley started his career over 17 years ago and now runs 13 restaurants across Warwickshire, Northamptonshire, Bedfordshire, Cambridgeshire and Leicestershire, including the one on Junction One Retail Park.

He said: “We’re thrilled with the transformation because we’re committed to offering our customers’ more choice and fast service.

“Technology has a huge role to play in all walks of life, including our customers’ eating out experience, so the new tech we’ve introduced recognises the way people live their lives today.

“The response to the changes from my team has been very positive and they are enjoying the new ways of working.”

In addition, free to use tablets have been installed at some tables for customers wanting to go on the internet.

The redesign of the restaurant also includes new decor throughout.

Rugby MP Mark Pawsey, who reopened the restaurant on Friday, said: “I was delighted to visit Glyn and his team to officially reopen his newly refurbished Rugby restaurant at Junction One.

“It was particularly interesting to see the ways they are using new technology to improve the customer experience. McDonald’s makes a huge and positive contribution to the local community and it’s great to see them continuing to invest in the area.”