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COMPLETE Estate Agent in Rugby is proud to have received its licence from the National Association of Estate Agents (NAEA).

A licensed estate agency branch means consumers are guaranteed that at least one agent within that branch is qualified in residential property sales, either through a formal qualification or through length of membership of the NAEA. At its launch in the House of Commons in November, the licensing scheme was given the backing of Grant Shapps, Housing Minister and Alison Seabeck, Shadow Housing Minister.

Mr Shapps said: “By ensuring they enjoy the trust of people buying and selling homes, estate agents will inject greater confidence and movement in the housing market. In future anyone looking to buy a home or sell theirs should ask the simple question of their estate agents - “are you licensed by the NAEA?”

Peter Bolton King, chief executive of the NAEA, said: “I am delighted to confirm that Complete Estate Agents is now fully licensed. We would like all sellers and buyers to ask their prospective agents, ‘Do you have an NAEA licence?’.

If they don’t, they should ask themselves whether that’s the agent from whom they will get the best service when marketing their property. No one would knowingly use an unlicensed taxi driver. Neither should they use an unlicensed estate agent.

“In a difficult economic time it is important for anyone placing a home on the market to use a professional, knowledgeable agent.

“NAEA members know their local area and know their local market.

“That is very important to consumers.”

The licence guarantees the agency is covered by required amounts of Professional Indemnity Insurance.

They will also undertake 12 hours of Continuing Professional Development every year, commit to keeping up to date with industry developments and be bound by the NAEA’s Rules of Conduct.