FURNITURE for You of Somers Road has ceased trading - with some customers angry their orders and refunds have not been resolved.
A sign outside the boarded-up store put the closure down to poor trading conditions. Insolvency firm Wilson Field has been appointed by the company.
Several customers have expressed disappointment online about their orders, some of which date back almost 12 months and had not arrived. The anonymous comments were left on the ‘Find It’ section of the Advertiser website, which hosts listings and reviews of Rugby firms.
In a comment typical of many, a customer in Wolverhampton posted: “We ordered goods in Sep 2011 but were told the item is no longer coming as they’d ‘fallen out’ with the manufacturer. It turns out they’ve taken an order for a range that’s been discontinued.
“I was promised a refund but nothing came and I was told the firm had a backlog. Still no refund has come and now I’m having to get money refunded via my credit card company. This outfit have had nearly £350 of my money for 19 weeks and I have nothing to show for it.”
Another customer, who listed their location as Durham, said: “Like all the other comments here, we ordered and paid for goods. Three weeks beyond the promised delivery date we telephoned and were told the supplier had let them down and that the delivery would now be at end of January.
“After reading all these comments I decided to cancel the order at the beginning of December. A month later and I still haven’t had a refund.”
Wilson Field was not available to comment at the time of going to press.