Have your say on health care in Rugby

Are you happy with care at the Hospital of St Cross?
Are you happy with care at the Hospital of St Cross?

England’s Chief Inspector of Hospitals is inviting members of the public to tell his inspection panel what they think of health services in and around Rugby.

Their views and experiences will help inspectors decide what to look at when they inspect University Hospitals Coventry & Warwickshire NHS Trust, which runs the Hospital of St Cross and University Hospital, Coventry. The formal inspection will start on March 10.

The inspectors will be at two ‘listening events’ at the following venues:

• Coventry Central Hall, Warwick Lane, Coventry, CV1 2HA on Monday March 2 at 6pm

• The Benn Hall, Mercury Room, Newbold Road, Rugby on Wednesday March 4 at 6pm

People are being encouraged to attend to tell the team about their experiences of care from the past year and to say where they would like to see improvements made in the future as well as find out more about the inspection.

Chief inspector Professor Sir Mike Richards said: “The new inspections are designed to provide people with a clear picture of the quality of the services in their local hospital, exposing poor or mediocre care as well as highlighting the many hospitals providing good and excellent care.

“We know there is too much variation in quality – these new in-depth inspections will allow us to get a much more detailed picture of care in hospitals than ever before.

“Of course we will be talking to doctors and nurses, hospital managers and patients at the trust. But it is vital that we also hear the views of the people who have received care at the trust, or anyone who wants to share information with us. This will help us plan our inspection, and so help us focus on the things that really matter to people who depend on this service.

“This is your opportunity to tell the team what you think, and make a difference to the NHS services in the local area.”

Sir Mike’s inspection team is expected to look in detail at eight key service areas: A&E; medical care (including frail elderly); surgery; intensive/critical care; maternity; paediatrics/children’s care; end of life care; and outpatients.

A full report of the inspectors’ findings from the trust inspection will be published by the Care Quality Commission later in the year. The trust will be one of the first to be given one of the following ratings: Outstanding, Good, Requires improvement, Inadequate.

More details about the listening events can be found at: http://www.cqc.org.uk/content/listening-event-university-hospitals-coventry-and-warwickshire-nhs-trust-hospital-st-cross