A Rugby service which provides care for older people in their own homes has been rated ‘outstanding’ by the Care Quality Commission.
Home Instead Senior Care Rugby is the first homecare service in Warwickshire to receive the rating.
Sarah Slater, 36, was inspired to set up the service after losing her mother to breast cancer at the age of just 52.
She wanted to make a difference to others and decided to set up a homecare business.
A mum-of-two, Sarah worked in care earlier in her career and had been left concerned by the gruelling hours and lack of time to build relationships with those she cared for. Her aim from the outset with her own business was to provide care that passes the ‘mum test’ - the quality of care you would want for yourself or loved ones.
Sarah said: “I feel we have a responsibility not just to provide care to our clients, but to improve their quality of life. Everything we do here is with that in mind.
“I’ve grown the business slowly so that I can ensure we’re delivering a perfect service to the people we care for. This Outstanding rating from the CQC is a fantastic seal of approval for the work of the whole team.”
Acosia Nyanin, CQC’s head of inspection for Adult Social Care in the central region said: “We were impressed with what we found during our inspection and inspectors saw people being cared for and supported by staff who had excellent and innovative training.”