Brethertons law firm has appointed its first ever chief operating officer.
Sally Jones will oversee the delivery of customer operations and sit on the company’s executive board.
Sally has more than 20 years’ experience in both the public and private sectors, which included a spell as head of e-services at the Cabinet Office, the Prime Minister’s communications department and assistant director of performance & strategy at the London Borough of Barnet.
As chief operating officer, Sally will lead the delivery of Brethertons’ strategies, managing business change, IT, systems development, facilities, risk management, compliance and customer complaints.
Sally said: “I am passionate about getting the best from people and am looking forward to the challenge of leading the firm into its next phase of growth. I’m a true believer that organisational values and a positive culture, drive the people that drive a customer-focussed firm.”