Rugby estate agent earns ‘mark of trust’

Brian Williams
Brian Williams

Brian Williams, an estate agent at Complete Estate Agents in Leamington Spa, has achieved the National Federation of Property Professionals (NFoPP) QCF Level 3 Technical Award in The Sale of Residential Property.

The award, which is a nationally recognised industry qualification, meets the National Association of Estate Agents (NAEA) membership requirements for those looking to join the association as a member agent.

NAEA is the UK’s foremost professional body for estate agents. It aims to promote better regulation and higher practice standards in the UK private rented sector.

Brian, a partner of Complete Estate Agents, said: “It was important for me to secure this recognised qualification as an estate agent.

“It is not only a personal achievement but also a mark of professionalism and trust; it provides reassurance to consumers that we adhere to the highest standards, and that our employees are qualified and knowledgeable estate agents.”

Brian is among a growing number of agents across the UK working with the NAEA and the NFoPP Awarding Body to become qualified and raise professional standards within the industry.

Melfyn Williams, chair of the governing body, adds: “The NFoPP QCF Level 3 Technical Award is a regulated qualification ideal for candidates wanting to improve existing knowledge in the key areas related to residential property sales.

“The NFoPP Awarding Body is committed to raising standards within the residential property sales sector through the provision of accredited, nationally recognised qualifications, such as the award Brian has achieved.”

Mark Hayward, managing director of the NAEA, concludes: “I congratulate Brian on his achievement of the Level 3 qualification and I am pleased to welcome him to NAEA membership.

“The NAEA strives for better regulation in the private rented sector.

“With the support of estate agents across the UK recognising the need for higher standards and integrity in the sector, gaining an NFoPP qualification counts as a real stamp of professionalism and supports the drive for better practice within the industry.”

For more information about the NFoPP QCF Level 3 Technical Award, visit For more information about the NAEA, visit