Temperatures rise over loss of water supply to Rugby tower block

"It's disgusting": Gwen Clarke, Len Callahan and Josephine Ogburn
"It's disgusting": Gwen Clarke, Len Callahan and Josephine Ogburn

People in a Rugby tower block have been left without a water supply for at least 24 hours during some of the hottest days of the summer.

Mags Boswell, of Royal Court, Rounds Gardens, said she noticed the water was off during the early hours of Sunday and the supply was not resumed until Monday afternoon.

She said residents were caught in the middle of a wrangle between Rugby Borough Council and water company Severn Trent as to who was responsible for the loss of supply to many floors.

Mags said the block houses many pensioners, disabled and those with carers and claimed their welfare was not enquired about. She said: “I think it’s disgusting that it was left so long, especially in this heat.

“When I spoke to council people I was told it was low pressure.

“Severn Trent told me there was enough pressure and that the council should put a better pump in.”

But the loss of supply was eventually attributed to a mains leak and Severn Trent’s responsibility.

The borough council has denied the tenants’ welfare was not considered, saying drinking water and alternative washing and lavatory facilities were provided.

Cllr Leigh Hunt, portfolio holder for sustainable communities, said: “Floors six and above lost water supplies on Sunday and the problem was also noted as low as the third floor on the following day.

“We promptly reported the fault to Severn Trent on Sunday while making alternative supplies available to tenants, and we continued to liaise with the company throughout.

“They attended the flats on Sunday and provided bottled water to tenants.

“We are very conscious that some of our tenants may be more vulnerable during the warm spell, and took steps to speak to every household affected to understand their needs and made sure that they were safe and also provided bottled water.”